CAN I USE MY OWN ARTWORK?
Your artwork can be used provided it meets the graphics requirments, please contact us for more details.
WILL YOU SEND ME A PROOF OF MY ORDER BEFORE PRODUCTION?
YES, We send a proof for embroidered logo customisation. We do not send any proofs for printed text designs. You will be sent an E-mail within a few days of placing your order (or the same day) with a proof file of your design attached. You will need to approve your proof before we can start your order. A proof is only sent the first time you order a customisation; for subsequent orders we will just produce the design as you approved on your first order.
HOW LONG WILL IT TAKE TO GET MY ORDER?
It takes approcimately 7-10 business days to produce most orders after you have approved your proofs.
CAN I CUSTOMISE TWO OF THE SAME PRODUCT, IN THE SAME SIZE AND COLOUR, WITH DIFFERENT DESIGNS?
Our order process is designed to make it as fast and easy as possible to position your design on multipule items at the same time. As such, products are grouped together by product type, size and colour. If you need different designs on exactly the same products, you should place separate orders. You will not be charged extra.